At Krysto, accessible from krysto.in, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of information collected and recorded by Krysto and how we use it to deliver our affordable premium water purification systems and related annual maintenance contract (AMC) services.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact our compliance desk at contact@krysto.in.
1. Information We Collect
When you interact with our website, request a consultation, or connect with us via our official Instagram handle (@krysto.in), we collect specific user credentials to process your requests:
- Identity Data: Your full name and location/locality parameters (e.g., specific neighborhoods within West Hyderabad or the Twin Cities area).
- Contact Data: Your mobile telephone number and email address.
- Technical Inquiries: Information regarding your property installation parameters, current water purification setups, or specific model preferences (Prism, Pearl, Sapphire, Pebble, or Pastel).
2. How We Use Your Information
In strict alignment with the Information Technology Rules, 2021, and localized consumer data protection standards, we process your information solely for legitimate operational purposes:
- To schedule, route, and execute direct technical engineering dispatches and installation assessments to your property.
- To manage your active 2-Year Full Protection Warranty and structure periodic maintenance routing plans.
- To communicate direct price estimates and handle consultation service callbacks.
- To manage administrative data logs securely without registering for external, unvouched e-commerce tracking scripts.
3. Data Protection, Sharing, and Security Compliance
No External Sharing: Krysto is solely owned and operated locally within Telangana. We do not sell, rent, or trade your personal identity credentials or mobile phone numbers to third-party data brokers or external programmatic ad networks.
Payment Processing Safety: All primary capital transactions and material raw supply payments are executed strictly through verified banking and authorized direct digital payment channels. No clear-text banking details are stored on our public web servers.
Data Security: We implement standard security layers on our hosting architecture to safeguard against unauthorized access or structural data breaches.
4. Direct-to-Consumer Control & Grievances
You retain full control over your personal data. You may request the modification or absolute deletion of your contact parameters from our operational logs at any time by contacting our engineering desk directly at contact@krysto.in.
For formal inquiries or administrative grievances regarding our privacy architecture, you may address our designated compliance coordinator at our primary assembly unit located in Moinabad, Telangana, India.